L LBM Pro

Privacy Policy

Effective date: August 24, 2026 · Applies to the LBM Pro platform (automationjade.pages.dev)

LBM Pro ("we", "our") provides AI automation services for Facebook Business Pages. This policy explains what information we receive through Facebook when you connect your Page, how we use it, and the choices you have.

1. Information we receive from Facebook

LBM Pro requests the following Facebook Page permissions through Facebook Login, and receives only the data they grant:

• pages_show_list — the list of Facebook Pages you manage (names and IDs), so you can choose which Page to automate.
• pages_read_engagement — comments and reactions on the connected Page's posts, so the AI can detect customer questions.
• pages_manage_metadata — webhook subscriptions for the connected Page, so new comments and messages reach us in real time.
• pages_manage_messages — ability to send Messenger replies on behalf of your connected Page.
• pages_manage_engagement — ability to post public comment replies on behalf of your connected Page.

Specifically, this means we receive:

• Your profile name and email — to identify your account.
• Page access tokens — secure keys that let our system send replies and messages on behalf of the Page you connected.
• Comments and messages posted to that Page (text, commenter name, timestamps) — needed so the AI can answer them.
• Contact details customers share in those conversations (e.g., name, mobile number) — saved to your private lead list inside your dashboard.

We never post, message, or act on your Page except as required to run the automations you configured. We comply with the Messenger Platform's 24-hour messaging window: automated follow-up DMs are only sent when the customer's last interaction with your Page is within the allowed window; otherwise the send is skipped.

2. Information you give us directly

• Account details: your name, business name, email, password (stored only as an irreversible hash).
• Business content: products, prices, FAQs and rules you paste to train your AI assistant.
• Billing signals: plan selection and payment references (GCash reference numbers). We do not store card numbers.

3. How we use information

• To operate the service: answering comments and messages, capturing leads, sending follow-ups, and showing analytics inside your dashboard.
• To authenticate you and keep your account secure.
• To communicate service updates and billing notices.

We do not sell your data or your customers' data. We do not use your customers' data to advertise. AI processing is performed solely to reply within your connected conversations.

4. Sharing

Data is processed by our own infrastructure and by a small set of service providers strictly necessary to run LBM Pro (cloud hosting/database provider, AI model provider such as Groq/OpenAI-compatible endpoints, and messaging/email delivery providers such as Brevo). Each provider processes data only to deliver its function to us.

5. Storage & security

Data is stored on access-controlled servers. Facebook tokens and API secrets are kept server-side only — never in your browser. Passwords are salted and hashed. Access inside our team is limited to what is necessary to operate and support the platform.

6. Retention

• Conversations, leads and logs are kept while your subscription is active.
• If you disconnect a Page, we stop receiving new data immediately.
• If your account is deleted or expires, associated business data is removed within thirty (30) days, except records we must keep for legal or anti-fraud purposes.

7. Your choices & controls

• Disconnect anytime: in your dashboard, or via Facebook Settings → Business Integrations — revoking access stops all automation instantly.
• Delete your data: follow the steps on our Data Deletion page, or email us.
• Pause the AI: every conversation can be paused or taken over manually from the dashboard.

8. Children

LBM Pro is for business use only and is not directed to anyone under 18.

9. Changes

If we make material changes, we will notify you by email or through a notice in the dashboard before they take effect.

10. Contact